Changing Places

What are Changing Places? Who needs them? Why? This powerful video by Mencap explains.......


We all look forward to a day out and there’s nothing like a day out in Derbyshire!

Having somewhere to park or knowing where we can get a cuppa are just a couple of the things about a trip out that we might take for granted.

Another is having somewhere to pop if ‘nature calls’…..

But if you’re one of the estimated 230,000 people in the U.K. whose need are not met by standard accessible toilets (source: Mencap), life is not so simple.

Through disability, age or infirmity some people require additional toilet provision. Without it their lives, and the lives of their families and carers, are severely restricted. They are left with the choice between limiting the time they spend ‘out and about’ or suffering the indignity of being changed on a toilet floor…. 

That’s why we need Changing Places.

What are they?

Changing Places toilets are large, accessible spaces with a height-adjustable changing bench, a ceiling hoist and the space to change someone in dignity and comfort:

Where are they?

With successful local campaigning and the support of organisations like Derbyshire County Council there are now a number of Changing Places toilets throughout the county at the following locations:

  • •    Shipley Country Park at Heanor
  • •    The Genesis Centre at Alfreton
  • •    Carter Lane Day Centre, Shirebrook

  • •    Arc Leisure Centre, Matlock

  • •    Queens Park Leisure Centre, Chesterfield

  • •    Westfield Centre in Derby City

  • •    The Hub, South Normanton

  • •    Parkwood Day Centre, Alfreton

  • •    County Hall, Matlock

  • •    Elvaston Castle, Elvaston, Derby

  • •    Cromford Meadows, Cromford, Nr Matlock

  • •    Ashbourne Library, Ashbourne

  • •    Oakland Village, Swadlincote

  • •    Lea Green's Meadow Lodge, Lea, Nr Matlock (by advanced telephone call 01629 534561).

  • •    Chesterfield Market Hall (smaller Changing Places facility)

  1. •    Rosliston Forest Country Park (smaller Changing Places facility)
  • -   East Midlands Designer Outlet, South Normanton - brand new for 2016!

In addition, although the following four facilities do not meet the full Changing Places specification they are still suitable for some and can be used by telephoning the relevant facility in advance.

  • •    Alderbrook Day Centre, Chinley

  • •    Bankcroft Centre, Ashbourne

  • •    Outlook Centre, Long Eaton

  • •    Whitemoor Centre, Belper

How do I use them?

To use them all you will need in most cases is a RADAR key and your own sling if you need to use the ceiling hoist. RADAR keys are often available from your local district or borough council. Alternatively, you can purchase one from RADAR (Link needed to RADAR)

Our video highlights the difference between changing someone on a toilet floor and having the facility of a Changing Places toilet:


Mobile Changing Places Unit

Thanks to funding from Derbyshire County Council’s ‘Aiming High’ fund Derbyshire is  one of only a few Councils  in Britain to have its very own Mobile Changing Places Unit. This unit can be taken out to the many festivals, fairs and events in the county making them accessible to everyone too!

Changing Places 1 Changing Places 2

Any group or organisation wishing to hire the unit for an event can contact Richard Sutton on 0333 800 0199. To view the Disability Rocks Changing Places brochure click on this link:

Accessible Derbyshire is committed to supporting and promoting the use of Changing Places toilets in Derbyshire and the Peak District.

For further information on Changing Places  across the UK and Mencap’s national Changing Places campaign please visit

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Alderbrook Day Centre

Opening Times and further information

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Carter Lane

Opening Times and further information

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Genesis Centre

Opening Times and further information

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Outlook Centre

Opening Times and further information

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Opening Times and further information

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Opening Times and further information

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The Hub

Opening Times and further information

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Changing Places Policy

Further information including policy and guidance

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Alfreton Parkwood Centre

Opening Times and further information