Help available at Derbyshire Libraries

4th Dec 2015

Help available in Derbyshire Libraries


One to one work and benefits computer help


Derbyshire Libraries are offering free one to one work and benefits computer help sessions to members of the public, by appointment, in the Libraries below:






Clay Cross







Long Eaton



South Normanton



If anyone needs assistance in another Derbyshire library the library service will always do their best to provide this.

The sessions are to help people who don’t have much experience or confidence in using a computer, and those who have never used a computer before, and are searching for jobs, information about benefits, registering with/using Universal Jobmatch or finding out about a potential new career etc. Staff can also help people who want to create an email account, become more familiar with a computer screen or need information to help with an enquiry about money worries. Although in libraries staff aren’t able to give advice, they can signpost or refer onto other organisations who can.


There is also a Work and Benefits Help Information pack in all 45 Derbyshire libraries and Derbyshire Record Office to help with enquiries relating to work, benefits and money worries, and using a computer.


In addition to the work and benefits computer help Derbyshire libraries have ICT Volunteers in some libraries who are able to assist members of the public with general computer use.


Please see a member of library staff for further details and to book a help session, or contact the Library Information Service:         

Tel: 01629 533444


Food Bank collection points

There are Food Bank collection points in 28 Derbyshire libraries.


Credit Unions

The following libraries host Credit Unions on a weekly/twice weekly basis:

Creswell    Tel: 01909 721606

Shirebrook    Tel: 01623 742425

Swadlincote    Tel: 01629 533013

Wirksworth    Tel: 01629 533730

Health and Wellbeing Zones and Citizens Advice Information Kiosks

30 libraries have Health and Wellbeing Zones which provide helpful books, leaflets and information. They also have Citizens Advice information kiosks which members of the public can use to access useful websites.  


Derbyshire National Careers Service

Derbyshire County Council National Careers service give careers help and advice through their Community Work Clubs around the county.

Chesterfield Library hosts a Work Club once a week    Tel: 01629 533400

llkeston Library hosts a Work Club once a week        Tel: 0115 9301104


Further Information and advice sessions in Derbyshire Libraries

Citizens Advice

Information Centre:            Bolsover Library, three times a week    Tel: 01246 823179

Citizens Advice:            Eckington Library, weekly            Tel: 01629 533748

Derbyshire Law Centre:        Bolsover Library, weekly                Tel: 01246 823179

                                                     Staveley Library, weekly              Tel: 01246 472448

Derbyshire Unemployed

Workers’ Centre:            Staveley Library, twice a week        Tel: 01246 472448


Code Clubs

Children’s Librarians are working with some Derbyshire primary schools to organise code clubs out of school hours which will support the computer programming/coding work now being done by primary school children.

If you would like to find out more about any of the above please contact Wendy Kurcewicz at Chesterfield Library, or the Library Information Service:

Wendy Kurcewicz

Senior Librarian, Digital Inclusion

Health and Communities Department, Derbyshire County Council

Chesterfield Library, New Beetwell Street, Chesterfield S40 1QN

Tel: 01629 533400        Email:


Library Information Service

Tel: 01629 533444        Email:


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